At mhbazarshop, we want you to shop with confidence. If you’re not fully satisfied with your purchase, we offer an easy and fair return and exchange process.

πŸ”„ Return Policy

You may request a return under the following conditions:

  • You received a damaged, defective, or incorrect product

  • The product is significantly different from the description or photo

  • You changed your mind (certain conditions apply)

Return Conditions:

  • Return request must be made within 3 days of receiving the product

  • Product must be unused, undamaged, and returned in its original packaging

  • You must include the original invoice, tags, and accessories

  • Items must be returned via courier (as instructed by our support team)

πŸ” Exchange Policy

You can request an exchange if:

  • The product size doesn’t fit (for clothing, shoes, etc.)

  • You received the wrong item or color

Exchange Conditions:

  • Exchange request must be made within 3 days of delivery

  • The product must be in its original condition (unused, undamaged, unwashed)

  • We will arrange exchange delivery based on stock availability

❌ Non-Exchangeable & Non-Returnable Products

We do not accept returns or exchanges for the following:

  • Items damaged due to misuse or negligence

  • Personal care, hygiene, or food items

  • Undergarments, cosmetics, or opened sealed products

  • Customized or special-order products

πŸ“¦ How to Request a Return or Exchange

  1. Contact us via:

  2. Provide your Order ID, reason for return or exchange, and relevant photos (if applicable)

  3. Our team will review and respond within 24–48 hours

  4. Upon approval, we will guide you through the return or exchange process

πŸ•’ Processing Time

  • Returns or exchanges are typically processed within 5–7 working days

  • Refunds (if applicable) will be issued via bKash/Nagad or original payment method

Note: We reserve the right to reject returns or exchanges that do not meet our policy criteria.

Thank you for choosing mhbazarshop β€” Your Trusted Online Shopping Destination in Bangladesh.